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    1. If you uninstall the old version of sunview manually, and then try to install new version, maybe you will have this problem

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    2. It means you didn't uninstall the old version completely,  so some files still save in the registry.

    3. open the regedit.exe on the Windows

    image.png

    4. go to HKEY_LOCAL_MACHINESOFTWAREWOW6432Node, find the folder “vmSystem” , and delete it directly. then you can install the new version correctly.

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